What to Expect With a Brake Service
1. Schedule Your Appointment
Whether scheduling online or over the phone be sure and let us know what you're experiencing so we can provide fast and accurate service advice.
2. Diagnostics and Inspections
Drop off your vehicle and the shop will get to work with inspections and diagnostics using the same equipment as the manufacturers to determine issues and next steps.
3. Digital Vehicle Inspection Report and Estimate
Following the diagnosis we will text you a digital vehicle inspection report, containing pictures and videos of our findings and recommendations.
4. Review and Approval
A service advisor will reach out to walk you through the findings and recommendations to determine how you would like to proceed, or you can approve work directly in your DVI.
5. Work Performed or Scheduled
Most work can be completed immediately, or scheduled based on parts and customer availability.
Did You Know: It takes up to three football fields to safely brake in the rain?
Signs You May Need Your Brakes Serviced
If your brakes are malfunctioning, you will notice the following symptoms:
- Noises such as squeaking or squealing
- It feels like the brake pedal is spongy
- Your vehicle pulls to one side when you brake
- During highway driving, you may feel your car wobble or vibrate
The most common cause of brake problems is a worn brake pad or rotor. When you slow down, your brake pads generate friction while your rotors disperse heat to prevent the brakes from overheating. The brakes will not function properly unless both pieces work together. When these pieces become damaged, our San Antonio team can replace them.
Low brake fluid may also be to blame for brake malfunctions. When you press the brake pedal, this fluid adds force to the brake system, causing your vehicle to slow or stop. Furthermore, it prevents corrosion of your brakes' internal metal components.
You Can Rely On Our Team
Our brake service includes an in-depth inspection before diagnosing and repairing any problems.
We perform the following checks as part of our brake inspection:
- Your brake pad thickness
- Level and condition of brake/hydraulic fluid
- Wear and tear of brake hoses
- Your brake hardware
- If there is any wear on the rotors
- And more!
Every time we service your vehicle, we will provide you with an upfront breakdown of all repairs. It is always up to you to decide to have your vehicle repaired, and no work will be done without your consent.
Partner With Christian Brothers Automotive Alamo Heights
Our goal at Christian Brothers Automotive Alamo Heights is to change your perspective on auto repairs and services. We strive to consistently exceed your expectations by living up to the Nice Difference® and loving our neighbors as ourselves. As a client of our San Antonio team, you can expect:
- Technicians who are trained and certified
- A 3-year/36,000-mile (whichever is last) industry-leading warranty.
- A courtesy inspection is free with every visit.
- Free wifi and beverages are available.
However, our most important benefit is our partnership with our customers. We truly become your partner in automotive care by treating each vehicle as if it were our own. The Service Team explains every step of the repair process to guests in a thorough and transparent manner. In addition, we won't recommend unnecessary service or repairs and will never do anything to your vehicle without your permission.
Need your Brakes serviced in San Antonio? Turn to the professionals at Christian Brothers Automotive. Call us today at (210) 446-3676 or schedule an appointment online.
FAQs
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Q. "Why is my ABS light on?"There are several reasons your vehicles anti-lock brake system light might be on. The four common reasons that typically cause this light to turn on include a malfunctioning ABS module, low levels in the fluid reservoir, broken wheel speed sensors, or the system is turned off. Learn more here.
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Q. "How long will my brake pads last?"There is no perfect answer to this. Brake pads can last up to 70,000 miles while others will need to be replaced as early as 25,000 miles. The type of vehicle you drive, how you use your vehicle and your driving style are all factors to consider. If you are interested in learning more about brake pad wear and how to extend its lifespan click here.
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Q. "When do I need to change my brake fluid?"Along with the type of brake fluid, your car’s owner manual will indicate how often you need your brake fluid flushed and replaced. In general, brake fluids flushes are recommended every 30,000 miles or two years. Click here to learn more.
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Q. "Do you offer a warranty?"As part of our Nice difference.® commitment to providing our customers the best auto service experience possible, we also offer a3-year/36,000-mile warranty on all the work that we do. We offer this warranty at every Christian Brothers Automotive nationwide, and it will be honored at any location, regardless of which branch did the initial work.
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Q. "What is a Digital Vehicle Inspection?"With a complimentary Digital Vehicle Inspection (DVI) on every visit, you’ll see firsthand photos of your vehicle from under the hood. We’ll let you know if everything is functioning properly or if there are any areas of concern. You can even approve or deny our service recommendations, all straight from your smartphone, or you can, of course, give us a call and we’ll explain our findings in further detail.
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Q. "Can you provide service under my extended warranty?"Yes. At Christian Brothers Automotive, we work with all major extended warranty providers to make needed repairs for our customers. If you have an extended warranty, you can discuss your carrier with our team when scheduling an appointment and confirm that the work will be covered. You can find a partial list of the extended warranty companies we work with here.
Have more Questions?
Our friendly auto service experts have the answers.
Call your local Christian Brothers Automotive car shop today
Hear What Our Customers Had to Say About Us
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"I liked the customer service and going above and beyond to make sure I was comfortable while waiting in the store for my vehicle work to be done, specifically being offered a nice hot coffee with creamer."
- J.L.