Our Guiding Values
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Love Your Neighbor As Yourself —Matthew 22:39Since 1982, Christian Brothers Automotive has sought to change the way customers think about auto service by providing knowledgeable, honest, and genuine car repairs. Since that time, we have assisted countless individuals and families with their auto service needs and gotten them back on the road with as little hassle as possible.
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Our Guiding Idea: Love Your Neighbor As YourselfNo passage sums up our approach to customer service better than this one: “Love your neighbor as yourself.” Even after 40 years of business in 30 states, this simple idea continues to guide our policies and practices. We don’t just care about providing our clients with exemplary auto service once, we want to invest in the health of their vehicles and remain their auto service partner for many years to come. That’s why we still approach auto repair work with transparency, integrity, and compassion.
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What Our Customers Say About UsHow has this commitment to above-and-beyond service been received by our customers? We survey our customer base regularly to see how we’re doing and where we can improve.
Here are the average customer service reviews for all our locations:
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91%
of customers said it was easy to schedule an appointment
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98%
said they were greeted in a prompt and friendly manner
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95%
said they were satisfied with the explanation of services
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96%
said the services were performed to their satisfaction
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96%
said the services were performed in a timely manner
Want to learn more about the incredible service and accommodations behind these ratings? Find out more about our Nice difference.® warranty, our free shuttle service, or check out our blog full of car tips.
Christian Brothers Automotive
YOUR NEIGHBORHOOD EXPERT FOR AUTO REPAIRS AND SERVICES.
Our expert, ASE-certified technicians care about every car that visits our auto repair shop, and we offer you a complimentary Courtesy Inspection on every visit. No work is ever performed without your permission and you will always be informed about your car in language that’s easy to understand. No technical jargon here.
Christian Brothers Automotive offers auto repair service and maintenance for every vehicle. Gas or diesel, foreign or domestic, car or truck – no matter the vehicle, we have the expertise and experience to fix it right the first time. We have the same manufacturer recommended equipment and diagnostic tools as the dealerships, but the local ties and industry partnerships often offer better prices. We know you have a choice in car care – thanks for considering Christian Brothers Automotive.
Schedule an appointment today or call with any questions. Our friendly, auto service experts have the answers.
Community Involvement
ENGAGING WITH OUR NEIGHBORS FOR MORE THAN 40 YEARS
Giving back to the communities we serve is a core component of who we are as a company. Since our founding in 1982, we have used our presence to share the good news of Jesus Christ and to shine a light on those in need.
When we began franchising in 1996, we made a commitment to give locally, nationally, and internationally to nonprofit organizations that are devoted to assisting those in need of health or human services.
LOCAL INVOLVEMENT
At the local level, our franchisees play an active role in serving their communities. In 2005, a franchisee in Austin, TX decided to give back to their community with an allocated day of service. What originally started as a day to give free oil changes to single mothers and other community members in need, quickly grew to a company-wide service event by 2010. The Christian Brothers Automotive National Service Day is now 15+ years old and has impacted countless lives. Each year we partner with local nonprofit organizations to identify individuals who could use a helping hand, and provide them with free oil changes and other repairs.
We are proud to support the following organizations, along with many others:
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